AI is about to change what dealers expect from their DMS, and at True Track Software we’re not waiting for it to happen. We’re acting now!

What if your DMS could find the parts, labour and hours for a job like an annual service, check workshop availability and give you a price at the click of a button? Or write the customer’s advisory notes from the parts and labour booked, the technician’s notes and the advisories found in a unit health check? Or write a sales description in seconds, ready to advertise a unit on your website?

With stage one of Pyramid AI, it can. It’s now live in Workshop and Vehicles & Units, built into the screens your team uses every day rather than added on as a separate tool. Each module gets two things:

AI assistants that help process work in Pyramid
A dedicated AI chatbot that acts as a report generator and problem solver: ask it questions in plain English and get answers in seconds.

Workshop

• AI Workshop Job Assistant: describe the work and the assistant looks at similar past jobs. It suggests parts, labour and a priced quote, checks stock and workshop availability, and adds the quote to the job with one click.
• AI advisory notes: write clear, customer-friendly advisory notes from the parts and labour booked, the technician’s notes and the unit health check findings.
• Standard jobs: create standard jobs straight from what the AI suggests.
• Workshop chatbot: jobs due this week, technician workload, labour revenue by technician, job revenue, all without building a report.

Vehicles & Units

• Smart stock search: it uses the same data as the Stock Book, so what the AI tells you matches what you see.
• Stock insight: aged stock, stock summaries, vehicle orders and vehicle profit, on request.
• Sales descriptions for a vehicle or unit in one click, ready for your website.
• Export the results to a file.

Built for business use

• User-level permissions control who can use the AI
• Admins choose the AI model• Prompt caching keeps responses fast and costs down
• A clear AI disclaimer, with each user’s acceptance recorded

Coming next: Stock Control, Order Processing, Accounting and CRM the same AI assistants and chatbots are being rolled out to these modules, and the groundwork is already in place. Soon you’ll be able to:

• Find discrepancies in your accounts
• Reconcile nominal codes
• Produce product stock profit reports
• Produce management reports on demand

We’re building AI into the system dealers already use, not selling it as an add-on. For us, that’s how AI becomes useful day to day for car, motorcycle, agricultural, groundcare and machinery dealerships.

Our aim is clear: to make Pyramid one of the most advanced AI-enabled dealer management systems available.

Want to see it in action? Get in touch for a demo.